Telephone triage - night and day

Event Overview

GPs Dr David J Johnston and Dr John Goodrich will deliver a workshop on telephone triage. Our speakers will cover difficult consultations, 'safety-netting' and medico-legal issues. You will also hear about setting up a 'telephone first' system and how it impacts on practice. This is a brilliant opportunity to get all your questions answered!

This is a free event for members and a charge of £20 will apply for non-members.

Course Programme

7pm - Registration and refreshments

7.30pm - Workshop

General Practice - 'In hours and out of hours'

Effective communication skills for telephone triage

'Telephone first' - GP triage

Conclusions and Q&A session

9pm - End

Contact michelle.newell@rcgp.org.uk for more information or call 020 3188 7722